Return & Refund

Every piece has a destination.

Every order has a record.

Every situation has a process.

Because LikeDancers creates made-to-order pieces rather than mass-produced inventory, returns work differently from traditional retail.

This file explains how.

01 // Before Production

If an order hasn’t entered production yet, contact us as quickly as possible.

We’ll do our best to update or cancel it before production begins.

Once production starts, the file moves forward.

ENTRY: OPEN

02 // Made to Order

Nothing is made before it’s chosen.

Each item is produced specifically for the person who ordered it.

Because of this, we generally cannot accept returns for:

• Changing your mind
• Ordering the wrong size
• Preferring a different color after purchase

Choosing carefully before checkout helps keep unnecessary waste offline.

STATUS: RECORDED

03 // Damaged or Incorrect Orders

Sometimes the record doesn’t match reality.

If your order arrives:

• damaged,
• defective,
• or significantly different from what you ordered,

contact us within a reasonable time after delivery.

Include:

• your order number,
• clear photos,
• and a short description of the issue.

We’ll review the case and work toward the appropriate solution.

STATUS: PRIORITY

04 // Size Responsibility

Movement begins before the first step.

Please review the size guide before ordering.

Our oversized pieces are intentionally designed with a relaxed fit.

If you’re between sizes, choose according to how you want the garment to move.

ENTRY: VERIFIED

05 // Refund Process

If a refund is approved, it will be processed through the original payment method whenever possible.

Processing times depend on your payment provider and bank.

Once the refund has been issued on our side, the remaining timeline is handled by your financial institution.

STATUS: CASE REVIEW

06 // Exchanges

Because products are created individually rather than stocked in bulk, exchanges aren’t always possible.

If an exchange can be arranged for an eligible issue, we’ll guide you through the next steps.

ENTRY: LIMITED

07 // Contact

If something doesn’t match the record—
let us know.

Questions about returns, refunds, or order issues can be submitted through our Contact page.

We’ll respond as soon as possible.

Made to order. Not mass-made.

Returns aren’t about rejecting movement.

They’re about correcting the record.